Privacy Policy
Effective Date: May 11, 2026
"Your privacy is important to us. This policy explains how we collect, use, and protect your personal data in accordance with applicable privacy laws in the regions where we operate."
1. Data Collection
We collect information you provide directly to us, such as when you create an account, list a pet, or make a purchase. This may include:
- Name and contact information.
- Identification documents for verification.
- Payment information (processed via secure third-party gateways).
2. How We Use Your Data
We use your information to:
- Verify your identity and maintain platform security.
- Process transactions and fulfill orders.
- Send important service updates and marketing communications.
3. Data Sharing
We do not sell your personal data. We only share information with:
- Other users (e.g., sharing a Buyer's contact with a Seller to coordinate delivery).
- Service providers (e.g., payment processors, hosting services).
- Law enforcement when required by applicable law.
4. Your Rights
Under applicable privacy laws, you have the right to access, correct, or request the deletion of your personal data. You may exercise these rights through your account settings or by contacting our privacy team.
5. Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.